Blackburn Athletics
par 50%
des données réelles
Introduction
Blackburn Athletics is a fitness centre with four locations in Montreal. Known for its high-intensity
45-minute workouts and inclusive atmosphere, Blackburn Athletics aims to provide an exceptional experience for its members and help them reach their fitness goals quickly.
Le problème
Prior to partnering with FLiiP, all aspects of the gym were managed by Jerry, the intrepid owner of Blackburn.
As the gym grew in popularity, doing everything manually became insurmountable. Jerry needed a system that would allow him to be more efficient in managing all aspects of his gym and continue to provide his clients with the exceptional experience that Blackburn Athletics is known for.
La solution
Jerry knew that taking his gym to the next level required spending less time «working on reports, collecting payments, or counting customers by hand,» and more time in the field chatting with members.
He found the ideal partner in FLiiP. «I chose FLiiP because I wanted to automate my business. I wanted to focus on the customer experience and let FLiiP take care of everything behind the scenes.»
With FLiiP’s intuitive platform that simplifies managing schedules, payments, check-ins, automations, reporting, and everything in between, Jerry has reclaimed hours in his calendar to keep his members happy and motivated, and focus on growing his business.
Les résultats
With FLiiP as a partner, Blackburn Athletics has been able to improve its business in several key areas.
Plus de 20 000 $ de bénéfices en 60 jours grâce à un programme de parrainage
Le programme de référence de FLiiP a généré plus de 20 000 $ de bénéfices en seulement 60 jours. À lui seul, ce programme a permis à Jerry Blackburn de "payer FLiiP pendant au moins trois ans, rien qu'avec ces 60 jours."
Réduire de moitié le taux de désabonnement
Blackburn a réduit son taux de désabonnement avec FLiiP, ce qui signifie que moins d'argent sort chaque mois. "Nous avions un taux de désabonnement de 4 % et, grâce à FLiiP, nous l'avons réduit de moitié, ce qui signifie que l'argent que nous dépensons pour la génération de prospects est beaucoup plus utile."
Des décisions fondées sur les données réelles
"Les tableaux de bord et les analyses complètes de FLiiP ont fourni à Jerry une visibilité claire sur les indicateurs clés tels que le chiffre d'affaires, la croissance, les taux de conversion et le taux de désabonnement. Ces données précieuses lui permettent de prendre des décisions éclairées, d'optimiser les campagnes de marketing et d'allouer les ressources de manière efficace."
Nos clients économisent en moyenne 30 % après avoir changé de fournisseur.
Conclusion
The partnership with FLiiP has revolutionised Blackburn Athletics’ operations. With FLiiP as a partner working behind the scenes, Jerry was able to spend less time managing and more time with clients. This has resulted in increased revenue, reduced churn, better decision-making, and happier customers. For Jerry, the advantage lies in the «ease of communication» with the FLiiP team.
Well done, Blackburn!