The Locker Room is a fitness centre with four locations in Montreal, Canada. He specializes in cross-training for all levels and emphasizes the social aspects of training. It offers group classes, in-person and online private workouts, nutrition counseling, and physical therapy. The Problem

Le Vestiaire partnered with FLiiP in its first location, after leaving another provider. Owners Karim and Manu were ambitious, but they felt that no matter how hard they tried, they couldn’t achieve the growth they had envisioned at the time of opening.

Every day was a struggle to survive, not to prosper. To make matters worse, they felt they didn’t have visibility into the important metrics that were critical to running their business.

FLiiP’s out-of-the-box sales and marketing tools, automations, actionable insights, and exceptional support made an immediate impact.

Since joining FLiiP, Le Vestiaire’s growth has accelerated. They’ve implemented tools to re-engage inactive customers, automate manual tasks, run better free trials, and better understand important business data. Thanks to the steady increase in membership and revenue, the company has been able to open three new locations in three years.

Karim, the co-owner, believes he now has the support he needs to become
a better business owner.

Karim, the co-owner, credits FLiiP with helping him activate some of the key levers that got the company on track.

At the opening, Karim was afraid of numbers. Today, he can’t live without it.